Mahuel Patel
Jan 29, 2019
11:54 am

Revoke Development License

Hi,

I generated a KPE Development key earlier today (starts with KLM03), but I forgot to associate a package to it. As I understand it, we cannot generate a new licence while this key is valid. 

I can't seem to find the button to revoke this newly generated key. 

Thanks for your help,
Mahuel

Similar topics

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John Doe
Jan 30, 2019
12:27 pm

I also have the same problem. Can you please fix these two issues:

1: Site generates KLM03 keys which do not work

2. It is impossible to revoke KLM03 keys

CHRISTONEIL GALLARDO
Jan 30, 2019
4:05 am

Made my key today and it is also KLM03 while the rest were KLM06. When looking at the alias page there is no option to revoke.

Rush Reid
Jan 30, 2019
7:35 am

Same issue here. No way to revoke and 03 key. Please help. Thank you. 

Test Test
Jan 30, 2019
10:35 am

I have the exact same problem: KLM03 key instead of KLM06, and nowhere the option to revoke it to get a new one.

Please fix this, thank you in advance.

Mikayla N.Samsung SEAP Moderator
Jan 30, 2019
9:17 pm

Hi everyone,

Thank you for your reports about this issue. We are currently looking into what may be causing this. I will post an update here when I have more information to share. Thank you for your patience.

Best,

Mikayla

Comments

Thank you very much Mikayla, please keep us posted.

Arman MJan 31, 2019 at 7:18 pm
Ben Chapman
Jan 30, 2019
1:10 pm
Brandon Schaner
Jan 30, 2019
4:36 pm

Having same issues as stated above - previous KLM"06" key expired, generated new key today (2019.01.30 @ 5:20 AM (EST) and received a KLM"03" key, which causes my app to crash.

Unable to revoke the KLM"03" key, multiple people reporting the issue of the KML03 key crashing their apps.

Comments

Same issue, unable to revoke KLM03 key, KLM03 key does not work with my app. Also cannot unbind package bound to KLM03 key. Please let me know when this has been fixed! Thank you!!

Paul SwensonJan 30, 2019 at 6:16 pm
Paul Swenson
Jan 30, 2019
6:16 pm

Same issue, unable to revoke KLM03 key, KLM03 key does not work with my app. Also cannot unbind package bound to KLM03 key. Please let me know when this has been fixed! Thank you!!

Mikayla N.Samsung SEAP Moderator
Jan 29, 2019
5:44 pm

Hi Mahuel,

Are you sure your key starts with KLM03? Dev keys should start with KLM06. You also do not need to associate a package with a dev key in order to use it. Association is only required for commercial keys and a key will not be generated until you have attached your package. You are correct that you can only hold one development key at a time. If you wish to revoke your key, go to your license key summary, click the alias of the key you wish to revoke to open up more information about the key, and you will find the revoke button there. You can also find an associate package button next to the revoke button, if you want to associate your app with the key you currently have. Please let me know if you have any more questions about this topic.

Best regards,

Mikayla

Comments

My key I make today is KLM03 also.

Hank YosemiteJan 29, 2019 at 8:45 pm

Hi Mikayla,
Thanks for getting back. Having clicked on the license alias I cannot see the revoke or associate button. Below is a link to a screenshot of that page, I've also tried multiple browsers with the same result. I know that there were issues with the license page earlier this month, so I don't mind waiting for the problem to get resolved.

https://imgur.com/a/l3eMtwY

Kind regards,
Mahuel

Mahuel PatelJan 30, 2019 at 9:31 am
1
Tom Young
Jan 30, 2019
9:50 am
Claudius Stute
Jan 30, 2019
2:42 pm

I have the same issue.  Have a KLM03 key, doesn't work and can't revoke.

Here's a picture of the license page, with no revoke button.

I hope Samsung fixed this soon.

Updated: Jan 30, 2019 at 2:52 pm

Arman M
Jan 30, 2019
3:03 pm

Also experiencing the same issue. Unable to revoke or use klm03 key.

GENGIS DIAZ
Jan 31, 2019
7:36 pm

Any updates on this issue? i'm also having this issue.

MAR TEE
Feb 01, 2019
5:23 am

Having the same issue. Key starts w/ KLM03 instead of 06.

Mikayla N.Samsung SEAP Moderator
Feb 02, 2019
12:47 am

Hi everyone,

We have been dealing with several concurrent licensing issues over the past few days. We are continuing to work on this problem. Check the SEAP dashboard and Samsung Knox Status for updates. Thank you for your patience. 

Best,

Mikayla

Mikayla N.Samsung SEAP Moderator
Selected Answer
Feb 04, 2019
5:10 pm

Hi everyone,

As of Feb 1 at 8:17 pm PST, this issue has been resolved. Keys are no longer being generated as KLM03 and new dev keys can be generated. Thank you all again for your patience.

Best,

Mikayla

Comments

Perfect, thanks for your help.

Mahuel PatelFeb 06, 2019 at 1:36 pm