JOSH RIBBECK
Jul 07, 2015
6:02 am

Look API

Hi,

We have been developing an app for the note edge for 8 months and the API support for samsung is just awful.  How can we get in touch with the department who develops his api, so we can possibly get some answers to questions on the future of the Look API.  I want to determine if this API will ever mature where we can create the functionality needed to complete this app. I hope there is someone who monitors this forum and can assist.

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Chris Serravalle
Jul 09, 2015
2:13 am

Hi Josh, 

If you could put together a list from your developers of any implementation issues they are having with the Look SDK, I can get in touch with the R&D team to help you out.

Also, if your team has any feedback regarding the SDK, we'd be happy to hear that as well. Such as the current state of the SDK, as well as features and functionality you'd like to see in future releases.

Regards,

Chris

 

JOSH RIBBECK
Jul 20, 2015
7:49 pm

yes it's a messaing app. see the link. Thanks for getting back with some answers.
 

Chris Serravalle
Jul 21, 2015
8:09 pm

Hi Josh, 

I've heard back from the Look SDK team, the following response comes directly from them:

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Since it contains many Edge related SDK policies, we will maintain our policies on unsupported policies.

I’m guessing that you’re trying to implement this for Notification Dashboard & Quick Message use.

It would be difficult to provide this in an SDK format as areas that need to be controlled are quite complicated.

 

CURRENT ISSUES IN DEVELOPMENT

1. CustomView usage limitation (animation and/or rotate)

 -  As per policy, only Remoteviews is supported. (Custom View not supported)

2. Screen off time out when using Standby mode

 - During edge wake up, what it being shown is looked as standby mode, if not it needs to be corrected.

Currently it cannot be set within the app as it follows edge screen off  time settings.

(if absolutely needed, API addition is required)

3. Ticker Notification Handling in Note Edge

 - Control is not possible as Notification Ticker is a Noti Basic Principle provided by the System (ON OFF possibly only by the user)

   (Considering to be replaced with standard Android *****)

4. wakeup only the edge panel for notification

 -  Currently not supported; being considered.

 

LOOK SDK IMPROVEMENT SUGGESTIONS

1. Changing settings for notifications (Show notification on the Edge screen) under Edge Screen Setting

 - Default value can be set to OFF by regions but it cannot be controlled by user settings.

2. When Edge Wake up by swipe, provide listener that can provide status

 - Currently not provided by API but technically can be supported.

   We can internally review once Use Case is provided.

3. CocktailProvider expandability

Window support based on Panel Type is being evaluated for future devices, further cleanup needed as it’s right before spec finalization

We’re getting a lot of systematic interface requests, we need to evaluate support via external app

---------------------------------------------------------------------------------------------------------------------------------------------------------------

Regards,
Chris

JOSH RIBBECK
Jul 07, 2015
10:05 pm

Thanks Chris,

I am giong to get a list together from my developers of items that just won't work with the look sdk. This app I want to give out free to all owners of a Note Edge / S6 Edge, because many people on XDA developers and the owner of sammobile.com want this to happen.  I need samsung to help look at our app and tell me either we are wasting more time on something that will never work, or that there is some hope of a more robust look sdk.  I have looked at many forums for the look and it seems so many people are having similar issues.... which is another reason I see that many people are getting rid of the Note Edge and S6 Edge all together.  Out of 36 clients who bought the Edge variant, 32 returned it because the Edge software is majorly lacking and my app EdgeAlert solves every one of these issues.

JOSH RIBBECK
Jul 13, 2015
4:11 am

Chris, take a look at the attached PDF.  Let me know if you need a copy of our apk as well, and thanks for having the R&D guys look into this. Let us know if you have any questions and thanks again! LOOK SDK NOTES

Chris Serravalle
Jul 13, 2015
2:57 pm

Hi Josh,

Thank you for the clear and detailed document, it is much appreciated.

I have forwarded it to the project leader of the Look SDK, and I will update you with their suggestions as soon as possible.

Regards,

Chris

Chris Serravalle
Jul 07, 2015
9:59 pm

Hi Josh,

This is the correct place to direct your questions about the Look SDK.

If you had any questions or concerns in particular, please let us know and we'd be happy to help you out.

Regards,

Chris

JOSH RIBBECK
Jul 09, 2015
3:43 am

I am going to take a day with my team and assemble a detailed list of the current roadblocks, as well as improvements to the SDK. I am confident we will give the R&D team some great information that will only improve this system.  You made my day! Thanks Chris :)