Neeloor Neeloor
Jun 15, 2017
5:11 pm

License Activation Failed Error code 201

Getting the error 201 and retry again work fine ? Is there problem in your server. I am using Samsung Galaxy Tab A (2016, 10.1, Wi-Fi)

I am getting this error sometime, but could not reproduced

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Samuel V.Samsung SEAP Moderator
Jun 15, 2017
6:25 pm

Hi Neeloor,

Could you activate your ELM license again to reproduce your issue - then afterwards, take a dump state of the device and send it to my e-mail: s.veloso@partner.samsung.com.

To take a dump state:

1) Go to phone app

2) Type in the dialer *#9900#

3) Press Debug Level and set it to HIGH

4) If it reboots the device, enter the dialer again and enter *#9900#

5) If not, Press "Run dumpstate/logcat"

6) After it completes, press "Copy to SDCARD"

7) The log file should be found in /storage/emulated/0/log named dumpState_Somenumber

Please let me know if you have any questions about the above.

Best regards,

Samuel

Samuel V.Samsung SEAP Moderator
Jun 29, 2017
5:58 pm

Hi Neeloor,

There have been several reports of receiving error codes102 and 201 upon ELM activation. I have compiled details about it and am going to escalate it to our R&D team. 

I'll make sure to update everyone experiencing this issue when anything comes up in the investigation.

Best regards,

Samuel

Mayank Saini
Oct 16, 2017
8:25 am

Do you have any update on this?

LCG IT
Oct 23, 2017
6:28 pm

I have de same Error code 201