Salih M
Jul 25, 2018
1:45 pm

Knox sdk 3.1

As per the guide line added 

apk files('libs/supportlib.jar')
provided files('libs/knoxsdk.jar')

Android OS version 6.0.1

KNOX 2.6

But there is some error on "CustomDeviceManager.getInstance()" return nothing , so the app stuck in this area for long. Is there anyone faced this issue ? . Any solution for this ?

Jenna Slomowitz
Jul 26, 2018
7:02 pm

Hello Salih,

Is the code throwing any security exceptions? Also what type of license are you using, and is it a production of development license? Are any other methods giving you issues, or is it just that one. Lastly, is the code able to compile fine?

Best regards,

Jenna

Salih M
Jul 27, 2018
7:35 am

Hello Jenna,

There is no exceptions throwing. We are using Production license. App is compiling fine. Here we are checking the license staus is , enterprise license is active or not , so for that we have to get the instance of  "CustomDeviceManager". On standard SDK (previous) we are checking the "KnoxCustomManager.getInstance()"... How this could be done with knoxsdk?.. for android 7 it is ok, got this problem on android 5 and 6. 

Jenna Slomowitz
Jul 27, 2018
4:49 pm

Hello Salih,

Are you using an SKL license, or a Knox Customization license?

Best regards,

Jenna