Yoshihiko Shimmei
Jun 05, 2019
9:38 am

ERROR_NETWORK_GENERAL (error code: 502) occurs when Backward compatible License is activated.

Hi Team,

License activation is attempted in the following order, but each time activation of a backward compatible license is performed on some terminals, ERROR_NETWORK_GENERAL (error code: 502) is generated.

1. KPE license key
2. Backward compatible license key

Terminal details
Product Name: Galaxy Note II (SC-02E)
Android OS: 4.3
E-SDK ver: 4.1
KNOX ver: 1.1
Build number (end): BRG2

There is no problem with the network status. How should I cope?

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