Yannick Bonneau
Jun 11, 2018
11:23 am

Error when using Sample ProKiosk Mode

I'm trying to use the KNOX Customization SDK with Sample app ProKiosk Mode. https://seap.samsung.com/sample-app/prokiosk-mode-0

Device: SM-T580 (Android 7.0 / Knox 2.8)

ACTIVATE ADMIN -> OK

ACTIVATE KLM -> OK

GRANT PERMISSION -> OK

ENTER PROKIOSK MODE -> catch Security Exception: Admin does not have com.samsung.android.knox.permission.KNOX_CUSTOM_SEALEDMODE OR com.sec.enterprise.knox.permission.CUSTOM_SEALEDMODE

proKioskManager.setHomeActivity(getPackageName()); (MainActivity.java line 241)

 

Is someone have an idea of where could be the reseaon of this error ? Thank you.

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Yannick Bonneau
Jun 27, 2018
1:28 pm

Can anyone please help me?

Jenna S.Samsung SEAP Moderator
Jun 27, 2018
11:29 pm

Hello,

What type of license are you using? Try using one of the newer SKL license keys if you are not already.

Best regards,

Jenna

Comments

Hello Jenna,

I use Knox Standad SDK Keys Samsung Knox License (SKL) key (Development) or Knox SDK Keys Samsung Knox License (SKL) key (Development).
I get the same result:

ENTER PROKIOSK MODE -> catch Security Exception: Admin does not have com.samsung.android.knox.permission.KNOX_CUSTOM_SEALEDMODE OR com.sec.enterprise.knox.permission.CUSTOM_SEALEDMODE

Yannick

Yannick BonneauJul 02, 2018 at 1:39 pm
Jenna S.Samsung SEAP Moderator
Jul 05, 2018
8:20 pm

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Jenna S.Samsung SEAP Moderator
Jul 05, 2018
8:42 pm

Hello Yannick,

We have updated the sample apps. Could you please try downloading the newest one. Make sure that you are using the SKL key (starts with KLM-06). You may need to change the api level in this line:

mUtils.checkApiLevel(22 , this);

Let me know if you are still getting the same result.

Best regards,

Jenna