Aswathy Rajeevan
Jul 12, 2018
9:49 am

Admin does not have com.samsung.android.knox.permission.KNOX_CUSTOM_SETTING OR com.sec.enterprise.knox.permission.CUSTOM_SETTING

We are facing the this issue "Admin does not have com.samsung.android.knox.permission.KNOX_CUSTOM_SETTING OR com.sec.enterprise.knox.permission.CUSTOM_SETTING" while trying to connect Ethernet and we are able sucessfully validate the Samsung Knox license key(SKL).

Jenna S.Samsung SEAP Moderator
Jul 13, 2018
12:08 am

Hello Aswathy,

Are you using a production or development license?  Also can you confirm that you are using an SKL key that starts with KLM-06.

Best regards,

Jenna

Aswathy Rajeevan
Jul 13, 2018
7:38 am

Hi Jenna,

We are using production key and our prod key start with "KLM06-6XXXX-XXXXX" like that.

Is that any other key we have validate?

How to add knox customation key to our apk in SEAP console?

Regards,

Aswathi

Updated: Jul 13, 2018 at 7:39 am

Jenna S.Samsung SEAP Moderator
Jul 13, 2018
6:33 pm

Hi Aswathi,

SKL production keys do not currently grant customization permissions, they only grant standard permissions. To get customization permissions in a production environment you will have to buy a legacy customization key. You can read more about this here.

Best regards,

Jenna

Updated: Jul 13, 2018 at 8:31 pm