Aswathy Rajeevan
Jul 12, 2018
9:49 am

Admin does not have com.samsung.android.knox.permission.KNOX_CUSTOM_SETTING OR com.sec.enterprise.knox.permission.CUSTOM_SETTING

We are facing the this issue "Admin does not have com.samsung.android.knox.permission.KNOX_CUSTOM_SETTING OR com.sec.enterprise.knox.permission.CUSTOM_SETTING" while trying to connect Ethernet and we are able sucessfully validate the Samsung Knox license key(SKL).

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Jenna S.Samsung SEAP Moderator
Jul 13, 2018
12:08 am

Hello Aswathy,

Are you using a production or development license?  Also can you confirm that you are using an SKL key that starts with KLM-06.

Best regards,

Jenna

Aswathy Rajeevan
Jul 13, 2018
7:39 am

Hi Jenna,

We are using production key and our prod key start with "KLM06-6XXXX-XXXXX" like that.

Is that any other key we have validate?

How to add knox customation key to our apk in SEAP console?

Regards,

Aswathi

Jenna S.Samsung SEAP Moderator
Jul 13, 2018
8:31 pm

Hi Aswathi,

SKL production keys do not currently grant customization permissions, they only grant standard permissions. To get customization permissions in a production environment you will have to buy a legacy customization key. You can read more about this here.

Best regards,

Jenna